Terms of Use

Terms & Conditions

1. Purpose of the Website

The website www.maisonmarigrace.com  is operated by Maison Marigrace.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

2. Website Availability

We aim to keep our website available at all times. However, the site may occasionally be unavailable due to maintenance, technical issues, or circumstances beyond our control.

Maison Marigrace is not liable for any temporary interruption in website availability.

3. Product Information

We make every reasonable effort to ensure that all product information on our website, including images, descriptions, and pricing, is accurate and up to date.

However, slight variations in color, appearance, or presentation may occur due to screen settings, lighting, or manufacturing differences.

4. Pricing and Payment

All prices are listed in U.S. dollars (USD) unless otherwise stated.

Payment is due in full at the time the order is placed. Transactions are securely processed through authorized payment providers, such as Shopify Payments, PayPal, and other payment methods offered at checkout.

5. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible after delivery and include a photo of the item.

If the issue is confirmed, Maison Marigrace will provide an appropriate resolution, which may include a replacement, refund, or other remedy as required by applicable law.

6. Return Address

The correct return address will be provided by email after your return request has been reviewed and approved.

Please do not send returns to the sender’s address on the package unless instructed by our customer support team.

7. Non-Returnable Items

The following items are not eligible for return unless required by applicable law:

  • Sale items
  • Gift cards
  • Personalized or custom-made items

8. Contact

If you have any questions about returns, refunds, or these Terms & Conditions, please contact us at:

info@maisonmarigrace.com
We aim to respond within 48 business hours.

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