Privacy Policy

1. Introduction

At Maison Marigrace, we take your privacy seriously.

This Privacy Policy explains how your personal information is collected, used, and protected when you visit or use our website.

2. Data Controller

The business responsible for handling your personal information is:

Maison Marigrace
Email: info@maisonmarigrace.com

We aim to respond to privacy-related requests within 48 business hours.

3. Information We Collect

We collect only the information reasonably necessary to process orders, provide customer support, and improve our services, including:

• First and last name
• Billing and shipping address
• Email address
• Phone number, if provided
• Payment information, processed securely through our payment providers
• Order history
• Basic device and usage information, such as IP address, browser type, and website activity

4. How We Use Your Information

We use personal information only for legitimate business purposes, including to:

• Process and ship orders
• Communicate with you about your order
• Provide customer support and after-sales service
• Improve our website, products, and services
• Send promotional emails or offers only where permitted by law or where you have opted in

5. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your information only with trusted service providers as necessary to operate our business and fulfill your order, such as:

• Payment processors
• Shipping and delivery partners
• Website hosting and e-commerce platform providers
• Analytics and fraud-prevention providers

These providers may use your information only to perform services on our behalf or as otherwise permitted by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information, including secure hosting, encryption in transit where appropriate, and restricted access to sensitive information.

However, no online system can be guaranteed to be completely secure.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, fraud prevention, and dispute resolution.

When the information is no longer needed, we may delete, anonymize, or securely store it as required by law.

8. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information, subject to legal exceptions
• Opt out of marketing communications
• Exercise any additional privacy rights available under applicable law

To make a privacy request, please contact us at:
info@maisonmarigrace.com

9. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand site traffic, remember preferences, and support site functionality.

For more information, please see our Cookie Policy.

10. Changes to This Policy

Maison Marigrace may update this Privacy Policy from time to time.

The most current version will always be available on our website. Your continued use of the site after changes are posted means the updated policy will apply to your future interactions with the site.

11. Contact Us

If you have any questions about this Privacy Policy or about how your personal information is handled, please contact us at:

📧 info@maisonmarigrace.com
We aim to respond within 48 business hours.